In view of the rapid spread of suspected/confirmed cases of COVID-19 (novel corona virus) being reported in several parts of the country, it has become imperative that we continuously take steps to ensure health and safety of all.
Tata Steel's internal and external communication channels are being regularly updated with relevant information including alerts and query resolution.
The Company is leveraging and collaborating with its extended network including community people, channel partners, vendor partners, volunteers, etc. to spread awareness and sensitise the larger populace on the pandemic through both offline and online communication platforms. The offline initiatives include distribution of right grade masks, sanitisers, hygiene kits, meal and ration packets; setting up of mobile toilets, quarantine wards and isolation cabins; and providing medical attention and care along with counselling for emotional support.
The suspension of overseas travel and domestic travel -- either by air, train or road has been enforced till further notice.
Work from home has been mandated to all applicable, including expectant mothers, vendors and outsourced employees with 24X7 remote accessibility IT service helpdesk.
Employees have been instructed to refrain from using any mode of public transport and are being encouraged to pool-in their private vehicles for commuting to/from their workplace, wherever feasible. In case this is not feasible/ workable, employees have been extended Work from Home (WFH)/ Special Leave, as applicable. This is also applicable for vendor/ outsourced employees.
Advisory on mask usage and guidelines for Home Quarantine/Isolation have been issued.
Restrictions have been imposed on mass gatherings, events, get-togethers, mass meetings. Creche services across Company locations have been temporarily discontinued.
Tata Steel employees have donated one day’s basic salary in the fight against this pandemic.
COVID-19 Medical Task Force has been formed to review the medical preparedness of Tata Steel hospitals.
Medical facilities for COVID-19 have been created in all the hospitals of Tata Steel across the Company’s manufacturing and mining locations in the states of Jharkhand and Odisha. A team of doctors across all locations have been trained to take care of COVID-19 cases.
Medical advisories are being issued to employees and their families on a regular basis.
A total of 650 beds including 567 isolation beds and 83 beds with ventilation support have been provisioned for in the Jharkhand state. This includes 513 Isolation beds and 77 critical care beds with invasive and non-invasive ventilators being managed by TMH Jamshedpur, and isolation and critical care facilities in Noamundi, West Bokaro and Jamadoba.
Besides the augmentation of facilities in Jamshedpur, the Company has also worked towards enhancing services in the state of Odisha by providing for 600 beds which includes 555 isolation beds and 45 beds with ventilation support. This includes 150 isolation beds being managed by Tata Steel Medica Hospital in Kalinganagar, and isolation and critical care facilities in Jajpur, Gopalpur and Joda.
TMH Jamshedpur is the only private hospital in the state of Jharkhand to be certified by Indian Council of Medical Research (ICMR) for RT-PCR diagnostic test for COVID-19. The hospital has also initiated sample pool technology for RT-PCR testing as per the ICMR guidelines.
At TMH Jamshedpur, a COVID-19 Screening Room with provision of online booking of appointment for Jamshedpur citizens and a special COVID-19 maternity and labour room complex for suspect/ confirmed pregnant women have been created.
The Company has disabled the biometric system-based attendance recording; only RFID based monitoring is continuing. Digital information Kiosks across the Company have been disabled.
Regular sanitisation of all control rooms, cleaning of floors and facilities across offices/ plant areas/ canteens/ cafeterias have been initiated. Hand sanitisers have been placed in all the offices and in conference rooms. All housekeeping staff have been provided with disposable masks and gloves to drive hygiene. All precautions on social distancing and hygiene are being taken for employees entering the work area/canteens.
Sanitisation of all the duty buses is being carried out every day. Disinfection of incoming vehicles & store areas is being done regularly. Rest shed, health check-up and separate meal facility has been created for truck drivers.
COVID-19 Impact Centre has been set-up. Guidelines have been prepared and is being deployed for carrying out operations during and post lockdown period and being deployed across the organization. Necessary training and implementation of inspection checklist for plant start-up/ ramp-up in line with National Disaster Management Authority & Central Pollution Control Board guidelines have been effected.
Daily audits are being conducted by safety professionals to ensure usage of face mask, PPEs & ensuring social distancing at entry gates, shop floors, operation control rooms, buildings & offices, canteens, bus stops, rest rooms etc.
Tata Steel Utilities and Infrastructure Services Limited (TSUISL), a Tata Steel subsidiary, is ensuring regular cleaning, fumigation and sanitisation, garbage collection and disposal in Jamshedpur. The Company has collaborated with over 1200 personnel (sanitisation, garbage collection, water and electrical supply, sweepers, call center agents etc.) who venture out each day to serve the citizens of Jamshedpur.
A special security force has been trained to provide protection of people and Company's assets during this crisis.
Security personnel’s living in barracks and otherwise have been trained on hygiene and social distancing. Several sessions on behavioural change and master trainers’ sessions on the same have been conducted for security guards.
Tata Steel, through Tata Steel Foundation (TSF), has launched a ten-point #CombatCovid19 programme to empathise, empower and equip the communities across its operational locations. The Foundation has reached out to 6.10 lakh people (March 25-June 6) through its various CSR interventions and initiatives. TSF has also reached out to 51000 returning migrant workers across 24 states and provided them with information and support as per their need.
Tata Steel Foundation has extended its arms ‘digitally’ to bring the communities on board in context of COVID-19 situation by undertaking digital outreach programmes to 200 Gram Panchayats in Jharkhand and Odisha covering more than 10000 people to spread awareness of COVID-19 and the hygiene precautions to follow.
A mass awareness campaign meant to cover nearly 64 gram panchayats was activated around Jamshedpur leveraging mobile vans and by way of broadcasting pre-recorded audio messages in Hindi, Bangla, Ho and Santhali. This served to advise on precautionary measures, debunk myths and inform people of steps taken by local administration.
A digitally enabled and structured audio/video conversation with an empowered group of individuals including Sarpanches, Mukhia, Pradhan, Ward Members, SHG members, other community members within each Gram Panchayat, was effected to provide detailed information and clarification.
Under the #ThoughtForFood initiative, 27.5 lakh meals and 47000 packets of dry ration have been provided to the needy during the lockdown period (till June 6). Many local volunteers came forward to associate with various initiatives.
As part of the #CashForWork programme, TSF has reached out to ~15000 people to ensure a minimum wage of Rs 1200. The foundation has initiated a drive to collect 1000 kgs of old newspapers for making paper bags and ensuring 150 households earn a minimum one-time income of Rs. 1500. Another income generating activity is wall paintings on COVID-19 awareness. So far, 17000 wall paintings have been made by 2800 households across Kolhan region of Jharkhand.
Under the #FromTheFarm initiative, 13000 kgs of fresh vegetables have been sold till date, providing livelihood opportunities to 350 farmers. TSF is looking at creating a permanent model for providing regular income to farmers.
As part of #StitchInTime, several households from Jamshedpur, Noamundi and West Bokaro have been engaged in stitching masks and more than 1.1 lakh masks have been distributed amongst various vulnerable communities and frontline health warriors.
Under the #DigitalBridges programme, the TSF team is digitally connected to 238 panchayats and 575 Sahiyyas and Anganwadi workers across Jamshedpur and Odisha to enable exchange of information on COVID-19 related protocols, schemes, and precautions. More than 8500 migrant workers across 24 states have been provided with ration, mobile recharge, and medical attention through our network. Around 3000 migrant workers have been counselled by trained psychiatrists and happiness practitioners
The Foundation has launched a new initiative named ‘Hope Springs’ to help migrant workers returning home and has reached out to more than 7000 workers in the first 8 days. As part of the Hope Springs initiative, the foundation has set-up an outpost on NH-33 highway to help the migrants in their journey back home. Each day, about 700 to 1000 migrants seek help at this outpost and this includes meals, ration kits, medical help, and more. A team of doctors stationed at the outpost has treated and helped about 550 people with basic medical essentials.
In collaboration with Jeevan: The Suicide Prevention Centre, a team of dedicated volunteers are extending emotional support to citizens of Jamshedpur during this period of duress. As part of the #FriendInNeed programme, citizens of Jharkhand state can avail the counselling service to seek emotional and physical support.
A 24X7 COVID-19 Helpline has been created for Tata Steel and TIS group employees across all locations to provide accurate and quick information on COVID-19 Medical/HR/Communication issues.
Employee query link has been created for addressing issued on COVID-19.
Speak Up, a Coronavirus Guidelines Violation Reporting Helpline, has been created and used extensively for reporting violation of quarantine rules by the employees and their families.
A Behavioural Change Communication video and FAQs video interview of doctors have been developed. These are being used for awareness and training purposes across all locations of Tata Steel.
Tata Steel Foundation has launched Project ‘FarRishta’, a digital volunteering initiative for employees to engage in three areas of counselling, teaching and guiding – while staying at home.
Under the #FarRishta programme, 13,360 women, children and men have been reached out to till date. So far, 1,117 volunteers have made their contributions. FarRishta engagements have helped connect diverse communities and expanded manifold across 17 states and 28 cities.
The Company has developed various E-Learning Modules across various disciplines to keep employees engaged during this period. The modules are also available for employee wards.
Tata Steel introduced e-learning courses, priced at a token amount of Re 1, during the lockdown period and reached out to more than 3 lakh people including students and working professionals. More than 8 lakh e-learning course licenses were issued during the offer period. The e-learning courses ranged from various technical disciplines such as Mechanical, Electrical and Metallurgy to current Industry trends such as Industry 4.0, Total Quality Management, and Machine Learning etc. In addition, a slew of learning sessions through smart class and webinars on pertinent technical and behavioural topics were also made available.
To encourage home composting and home sanitisation, TSUISL has developed a video communication to propagate the green way of living to enable the citizens of Jamshedpur to make use of leftovers, waste and unwanted extras and turn them into fertile soil to boost the productivity of gardens and landscapes. The video can be accessed on YouTube.
Do’s and Don’ts
Series of on-point videos disseminated on all our social media channels to build awareness on staying safe.Share Now
A social media campaign was executed to motivate people to better themselves personally and professionally by constructively leveraging the lockdown period.Share Now
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