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In view of the rapid spread of suspected/confirmed cases of COVID-19 (novel corona virus) being reported in several parts of the country, it has become imperative that we continuously take steps to ensure health and safety of all.




Tata Steel's internal communication channels are being regularly updated with relevant information including alerts and query resolution.

The Company has leveraged its channel partner network to sensitise over 75,000 people on COVID-19 through both offline and online platforms. The offline initiatives include distribution of right grade masks, sanitisers, meal packets and staples and setting up of mobile toilets in certain areas.


The suspension of overseas travel and domestic travel -- either by air, train or road has been enforced till further notice.

All employees with overseas travel history (either for self or any of their family members), over the last 14 days (as on March 17, 2020) had been advised to undergo self-imposed quarantine/home isolation for a period of 14 days from the date of their arrival.

Restrictions have been imposed on mass gatherings, events, get-togethers, mass meetings.

Work from home has been mandated to all applicable, including expectant mothers, vendors and outsourced employees with 24X7 remote accessibility IT service helpdesk.

Creche services have also been temporarily closed.


COVID-19 Medical Task Force has been formed to review the medical preparedness of Tata Steel hospitals.

Medical facilities for COVID-19 have been created in all the hospitals of Tata Steel across manufacturing units and mining locations in the states of Jharkhand and Odisha.

A team of doctors across all locations have been trained to take care of COVID-19 cases.

Medical advisories are being issued to employees and their families on a regular basis.

A total of 650 beds including 567 isolation beds and 83 beds with ventilation support have been provisioned for in the Jharkhand state. This includes 513 Isolation beds and 77 critical care beds with invasive and non-invasive ventilators being managed by TMH Jamshedpur, and isolation and critical care facilities in Noamundi, West Bokaro and Jamadoba.

TMH Jamshedpur has curtailed the OPD services and has created special emergency facilities for repeat medicines through telephonic appointments and online/telephonic booking. A COVID-19 Screening Room has been created with online booking appointment provision for Jamshedpur citizens.

Besides the augmentation of facilities in Jamshedpur, the Company has also worked towards enhancing services in the state of Odisha by providing for 600 beds which includes 555 isolation beds and 45 beds with ventilation support. This includes 150 isolation beds being managed by Tata Steel Medica Hospital in Kalinganagar, and isolation and critical care facilities in Jajpur, Gopalpur and Joda.


The company has disabled the biometric system-based attendance recording; only RFID based monitoring is continuing.

Digital information Kiosks across the Company have been disabled.

Regular sanitisation of all control rooms, cleaning of floors and facilities across offices/ plant areas/ canteens/ cafeterias have been initiated.

Sanitisation of all the duty buses are being carried every day.

The company has started disinfection of buses using cold fogging of Sodium Hypochlorite with the help of an outsourced agency.

Hand sanitisers have been placed in all the offices and in conference rooms.

Housekeeping staff have been provided with disposable masks and gloves to drive hygiene.

Medical screening of people is being done inside the plant with the help of doctors and paramedical staffs in shifts with special focus on drivers of transport agencies.

Workforce entering the plant or mining areas are being scanned for temperature through thermal scanners.

All precautions on social distancing and hygiene are being taken for employees entering the work area/canteens.

Formerly known as JUSCO, Tata Steel Utilities and Infrastructure Services Limited (TSUISL)- a Tata Steel subsidiary, is ensuring regular cleaning, fumigation and sanitisation, garbage collection and disposal in Jamshedpur. On a daily basis, TSUISL is collecting around 248 tonnes out of which 55 tonnes is segregated waste. The Company has collaborated with over 1200 personnel (sanitisation, garbage collection, water and electrical supply, sweepers, call center agents etc.) who venture out each day to serve the citizens of Jamshedpur. A total of 110 areas in Jamshedpur has been covered through the sanitisation drive so far. The Company is also exploring the possibilities of using fire tenders to disinfect market places and big areas in Jamshedpur.

TSUISL is also in the process of coming up with a video to enlighten people on how they can sanitise their home compound and nearby places and shall make it available to the public soon.


A special security force has been trained to provide protection of people and company`s assets during this crisis situation.

Security personnel’s living in barracks and otherwise have been trained on hygiene and social distancing. Several sessions on behavioural change and master trainers’ session on the same have been conducted for security guards.


Tata Steel, through Tata Steel Foundation (TSF), has launched a ten-point #CombatCovid19 programme to empathise, empower and equip the communities in the vicinity of Jamshedpur.

While some of these programmes have picked up pace and are working on an auto-pilot mode, the others are being expanded to include newer areas both in terms of geography and interventions.

Tata Steel Foundation has extended its arms ‘digitally’ to bring the communities on board in context of COVID-19 situation by undertaking digital outreach programmes to 200 Gram Panchayats in Jharkhand and Odisha covering more than 10000 people to spread awareness of COVID-19 and the hygiene precautions to follow.

A mass awareness campaign meant to cover nearly 64 gram panchayats was activated around Jamshedpur leveraging mobile vans and by way of broadcasting pre-recorded audio messages in Hindi, Bangla, Ho and Santhali. This served to advise on precautionary measures, debunk myths and inform people of steps taken by local administration.

A digitally enabled and structured audio/video conversation with an empowered group of individuals including Sarpanches, Mukhia, Pradhan, Ward Members, SHG members, other community members within each Gram Panchayat, was effected to provide detailed information and clarification.

Under the #ThoughtForFood programme, TSF collaborated with the district administration of East Singhbhum and provided one warm wholesome meal a day to 50,000 most vulnerable people in the slums of Jamshedpur. On April 4, TSF distributed 41680 meals in 108 settlements of Jamshedpur. #ThoughtForFood has been extended to West Bokaro where 950 meals were distributed and another 1500 meals were distributed in the Company's operational areas in Odisha. TSF has also received permissions to partner with the Gram Panchayats to run Community Kitchens in Kalinganagar, Bamnipal and Sukinda where the foundation has identified 1200 most vulnerable households.

Under another initiative called #FromTheFarm, a total of 200 farmers were granted permission to supply vegetables in Jamshedpur. The logistics and communication protocols for the same, have been worked out with Zomato and was ready for launch on April 5.

As part of #StitchInTime, the need for 50000 three-ply cloth masks as assessed earlier has now been scaled up to 75000. A total of 80 women from Jamshedpur, Noamundi and West Bokaro are currently engaged in stitching the masks.Till date, a total of 5600 masks have been distributed amongst various vulnerable communities and frontline health warriors.

#CashforWork programme shall create an average income of Rs 1,500 for 1,000 households was rolled out from April 1, 2020 through a combination of kitchen gardens, linking farm produce to markets, making bags from newspapers and creating art and textile designs. For this, women-headed households have been prioritised which are worst hit by the loss of income.


A 24X7 COVID-19 Helpline has been created for Tata Steel and TIS group employees across all locations to provide accurate and quick information on COVID-19 Medical/HR/Communication issues.

A vendor helpline number is in place to provide support required by vendor partners in case of any issues or concerns


A Behavioural Change Communication video and FAQs video interview of doctors have been developed. These are being used for awareness and training purpose across all locations of Tata Steel.

Tata Steel Foundation has launched Project ‘FarRishta’, a digital volunteering initiative for employees across Jamshedpur to engage in three areas of counselling, teaching and guiding – while staying at home.

The Company has developed various E-Learning Modules across various disciplines to keep employees engaged during this period. The modules are also available for employee wards.

In an effort to encourage home composting and home sanitisation TSUISL has developed a video communication to propagate the green way of living to enable the citizens of Jamshedpur to make use of leftovers, waste and unwanted extras and turn them into fertile soil to boost the productivity of gardens and landscapes. The video can be accessed on YouTube.


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