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Human Rights

At Tata Steel, we are dedicated to enriching the quality of life in the communities we operate, guided by the core principle of the Tata Group - 'Leadership with Trust.' Our unwavering commitment is to honour, safeguard, and promote the human rights of every individual across our value chain.

Key Commitments On Human Rights

Tata Steel shall:

  • Recognise individuals and communities as holders of human rights
  • Constitute a governance structure to oversee human rights commitments
  • Integrate an approach that respects and protects human rights in business strategy and risk framework
  • Foster an understanding of human rights across all rightsholders of the business
  • Advocate protection of human rights from adverse impacts resulting from or caused by business
  • Set up a fair, transparent, and consultative remediation framework to address adverse human rights impacts
  • Disclose progress on human rights performance in line with national and global reporting frameworks

Committed To Upholding Human Rights


Key Rightsholders

Tata Steel defines a rightsholder as a person whose human rights can potentially be impacted by the operations of the organisation and, accordingly, the following six categories of rightsholders have been identified, namely:

  • Tata Steel personnel i.e., any person working for, or on behalf of the Company
  • Contract workforce
  • Communities impacted by the Company's operations
  • Consumers/customers of the Company's products and services
  • Employees of value chain partners such as suppliers/vendors, dealers, distributors, sales representatives, franchisees, etc.
  • Family members of Tata Steel personnel

Women@Mines initiative to drive women participation in the manufacturing sector

 

Salient Human Rights Issues

We have identified 14 human rights issues as priorities to be addressed across the value chain:

No child labour

Equal opportunity

Fair wages

No Forced labour

Health and safety

Human rights value chain

Land rights settlement and rehabilitation

Non-harassment

Right to clear air and water

Right to privacy

Rights of indigenous persons

Rights of migrant labours

Rights of persons with disabilities

No Contemporary forms of slavery

 

Security Forces

At Tata Steel, our dedicated security forces play a crucial role in safeguarding our employees and upholding the law. We prioritise respecting human rights and ensure that our security forces operate in alignment with international and national laws and regulations.

We ensure this through the following measures:

  • We conduct Threat, Vulnerability, and Risk Assessments (TVRA) to proactively identify potential threats to our organisation and employees. This allows us to confidently implement security measures, mitigate risks, and prepare for contingencies.
  • We collaborate closely with public and private security forces to ensure the safety of our facilities and employees and follow clear interaction guidelines.
  • Effective monitoring of security forces ensures compliance with organisational policies and procedures. This includes monitoring activities, regular interactions with private and public security, reviewing reports, and conducting inspections.
  • We have established a confidential grievance system for employees to voice security force-related concerns. It is accessible to all employees and is designed to investigate and address all complaints fairly, promptly, and thoroughly.
  • We regularly conduct audits and assessments of security contractors, which involve reviewing their training, qualifications, experience, and compliance with PASARA and Company guidelines. Additionally, we evaluate the contractors' performance at regular intervals.
  • We are also implementing ISO 18788:2015, the Management System for Private Security Operations. The standard outlines the principles and requirements for a security operations management system (SOMS) and aims to ensure an organisation's responsible, ethical, and effective security operations. It helps meet the needs of clients and stakeholders while respecting human rights and adhering to legal and regulatory requirements.

Tata Steel remains committed to continuous improvement in this area and will further work with security forces within the legal framework to uphold human rights.

 

Resettlement & Rehabilitation

Tata Steel’s mining and manufacturing operations in India, primarily located in Jharkhand and Odisha, have historically necessitated relocation of communities which has been done while striving to minimise inconvenience to affected communities. The Company has not made any new land acquisition with associated Resettlement & Rehabilitation (R&R) in recent years.

R&R Policy and Approach: An Overview

The R&R experience, within a larger emerging social context, has also led to the formulation of Tata Steel’s Business and Human Rights Policy which recognises communities impacted by the Company’s operations as one of six priority rightsholder groups while also recognising ‘land rights settlement and rehabilitation’ as a salient and priority human rights issue across the business. The implementation of this policy is governed by an Apex Human Rights Committee comprising senior leadership of the Company.

Although there is a national R&R policy framework in India, each state has specific guidelines based on the needs and contexts of local communities. Tata Steel complies with the relevant government R&R regulations and strives to minimise disruption to the lives of affected communities while improving their quality of life through comprehensive R&R packages, often exceeding social and economic regulatory requirements. Some instances are as follows:

  • Scholarships for a wide range of courses to help nominated family members improve their qualifications for employment
  • Free primary education for children from affected communities
  • Free healthcare support at multi-speciality hospitals and through referral services
  • Establishment and maintenance of R&R colonies for displaced families, equipped with essential community infrastructure such as all-weather motorable roads, drainage systems, piped water connections, household electric connections, street lighting, solid waste and garbage management facilities, community centres, burial/cremation grounds, dispensaries, playgrounds, greenery, and areas for traditional religious worship
  • Development of economic self-reliance among women as well as entrepreneurs to participate in the Company's value chain
  • Preserving the cultural heritage, identity, and language of Indigenous peoples within affected communities
  • Addressing all community grievances that emerge periodically as a result of physical and economic displacement

Strategic Focus and Talent Allocation for R&R

The Company has strong, qualified social impact teams who work on local development challenges, build social capital, and engage in dialogue with communities at each location much before a project comes on board or the commencement of R&R at a location. A specialised team is also designated at each location to drive the R&R process to minimise disruption and share information relevant to displacement for the affected communities. The eligibility details for entitlements and benefits are shared with them in advance as part of the project’s planning process to enable the community to make thoughtful decisions for a better future.

The Company’s annual plans set out activities, outcomes, and responsibilities for the R&R process, subject to management reviews with a pre-defined cadence. The above strategies and plans derive from benchmarking with agencies, models, and concepts from foremost thought leaders, and industry practices on the subject.

The ‘Tata Steel Parivaar’ initiative strives for a better tomorrow for each community member displaced or affected by the Company’s projects. It emphasises providing emotional and psychological support to every person who is being relocated, guided by the following principles:

  • Reassuring communication emphasising long-term outcomes
  • Resettling the displaced population with care
  • Rehabilitation to ensure a better quality of life, income and happiness
  • Re-check implementation through continuous monitoring and assessment process

The Company remains committed to its legacy of pioneering societal outcomes for communities, including those affected by R&R efforts for our past and future projects.

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