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Materiality enables us to identify, prioritise, track and report the most important sustainability issues. To identify the top 20 environmental, social and governance (ESG) issues, we conducted an extensive stakeholder engagement exercise in FY 2018-19. These issues were rated as ‘high priority’ by stakeholders, in addition to being key to business success in the short, medium and long term. The material economic issues were revisited through various stakeholder engagement processes and business reviews by the senior leadership.

Economic - Material issue Key actions
Business growth
  • Focus on organic and inorganic growth
  • Scaling of adjacent businesses
  • Entering into new market segments
Long-term profitability
  • Attain and retain leadership in chosen segments
  • Raw material security
  • Enhance operational efficiency
  • Shikhar25 cost management initiatives
Product and service quality
  • Product and process innovation
  • Value engineering and customer service teams
  • Innovative routes to market
Environmental - Material issue Key actions
CO2 emission
  • 5 Tonne Per Day (TPD) carbon capture pilot plant commissioned at TSJ – captured CO2 being utilised for water treatment at a steelmaking unit
  • Collaboration with SHELL and Council for Scientific and Industrial Research (CSIR) to explore decarbonisation technologies
Air pollution
  • Upgradation of existing air pollution control equipment and installation of state-of-the-art dust control technology
Water consumption and effluent discharge
  • Minimising freshwater consumption by upgradation of existing water treatment and cooling tower systems to increase efficiency
  • Reusing treated waste water from sewage and effluents for industrial purpose
Energy efficiency
  • Initiatives such as waste heat recovery systems, top recovery turbine by-product gas utilisation
Renewable and clean energy
  • Feasibility analysis for solar projects completed and projects initiated
Waste management
  • Enhance steel scrap usage in steelmaking
  • 100% solid waste utilisation
  • Enhance value from by-products
Supply chain sustainability
  • Identification of critical supply chain partners and engagement with them on Tata Steel Responsible Supply Chain Policy
  • Biodiversity Management Plans (BMPs) for Jamshedpur and Kalinganagar developed (BMPs developed for 11 locations cumulatively till FY 2020-21)
  • Over 2.98 lakh saplings of native species planted across locations in FY 2020-21
Circular economy
  • Steel scrap processing unit commissioned at Rohtak, Haryana with a 0.5 MnTPA capacity
  • Advocacy with various government and industry bodies to build scrap utilisation networks
Social - Material issue Key actions
Occupational health & safety (OHS)
  • Build Safety Leadership capability at all levels to achieve zero harm
  • Improve competency and capability for hazard identification and risk management
  • Achieve zero harm to contract employees by strengthening deployment of Contractor Safety Management Standard
  • Reduction in safety incidents on road and rail to ensure zero fatalities inside plant premises
  • Excellence in Process Safety Management (PSM)
  • Establishment of industrial hygiene and improvement in occupational health
Labour relations
  • Concluded wage revision with structural changes
  • Introduction of Connected Workforce Management, POD working system (for COVID-19) and People Care to ensure employee safety
Drinking water
  • Enabling community-led access to safe drinking water for identified households
Local sourcing of labour
  • Recruiting indigenous (SC/ST) people in the workforce
  • Improving vendors’ share of business from SC/ST communities by training them to match our requirements for various products and services
Talent retention
  • Provide flexibility to employees through agile working policy
  • Creating an inclusive workspace to attract and retain diverse talent including Persons with Disabilities (PWDs) and LGBTQ+ community
  • Development of workforce capability through various programmes
Governance - Material issue Key actions
Technology, product and process innovation
  • Focus on technology, digital and disruptive innovation overlaid on a culture of continuous improvement
  • Addressing environmental concerns by developing and implementing breakthrough technologies progressively at larger scale
  • Building a sustainable business portfolio, which is resilient against steel business cyclicality
Going beyond compliance and setting trends for future regulations
  • Setting up Steel Recycling Business (SRB) for foray into organised scrap play in India
  • Adoption of best available technologies and implementing projects for resource efficiency and reducing carbon footprint
  • Strengthened collaborations with technical institutes, technology start-ups and academia for technology leadership, climate change and other environmental issues
  • Diversity and Inclusion Policies for women in workforce, persons with disabilities (PWDs) and LGBTQ+ community; for example, women in all shifts in mines
Greater sustainability disclosures
  • Consistent improvement in our disclosures through the Framework, worldsteel indicators and UNGC Communication on Progress
  • Engagement with ESG rating agencies for improving disclosure practices and enhance access to sustainable finance
  • Updating Tata Steel website periodically to enhance transparency and meet stakeholder requirements
Greater stakeholder engagement
  • Enhancement of specialised channels such as public meetings, vendor-focussed committees, ‘Speak Up’ toll-free number, platforms such as conference and construction conclave, zonal and similar events
  • Setting up special COVID-19 care helplines and medical facilities
Responsible advocacy for the steel and mining sector
  • Effective policy formulation to improve the ease and cost of doing business in our areas of operation by ensuring a level playing field and advocating global best practices.
Technical knowledge transfer and capacity building for relevant partners
  • Collaboration with suppliers through Supplier Relationship Management Programme
  • Conduct Vendor Capacity Advancement Programmes (VCAP) for suppliers
  • Engagement with customers through Early Vendor Involvement (EVI) and Value Analysis and Value Engineering (VAVE) initiatives
  • Awareness sessions for suppliers, Steel Processing Centres (SPCs) and distributors on Ethics, Health and Safety, Responsible Supply Chain Policy and other relevant issues