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| Quality Policy: Consistent with the group purpose, Tata Steel shall constantly strive to
improve the quality of life of the communities it serves through excellence in all facets
of its activities.
We are committed to creating value for all our stakeholders by
continually improving our systems and processes through innovation, involving all our
employees.
This policy shall form the basis of establishing and reviewing the
Quality Objectives and shall be communicated across the organization. The policy will be
reviewed to align with business direction and to comply with all the requirements of the
Quality Management Standard.

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| April 17, 2002 |
Mr. B Muthuraman
Managing Director |
Alcohol and Drugs
Policy:Tata Steel believes that the loyalty and commitment of its employees
depend upon the quality of life they are offered at work and at home.
We recognize that indiscriminate use of alcohol and drugs is injurious to the well
being of individuals, their families and the community as a whole. We acknowledge that the
misuse of these psychoactive substances is a major health and safety hazard.
Tata Steel is therefore committed to creating an alcohol and drug-free environment at
the work place. This would be achieved through the involvement of all employees and the
Joint Departmental Councils in spearheading appropriate initiatives. The initiatives would
include :
- Raising awareness, through the dissemination of information, education and training and
by promoting healthy life styles among our employees and their families.
- Motivating those employees who have an alcohol/drug problem, to seek assistance, while
maintaining confidentiality about such cases.
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| October 1, 2001 |
Mr B Muthuraman
Managing Director |
| HIV(+) & AIDS Control Policy: Tata Steel would take measures to prevent the incidence and spread of HIV
and AIDS in the society. In case of need, the company would arrange to provide counseling
and medical guidance to these patients and their families. |
| October 1, 2001 |
Mr B Muthuraman
Managing Director |
Human Resource
Policy:Tata Steel recognises that its people are the primary
source of its competitiveness.
It is committed to equal employment opportunities for attracting the
best available talent and ensuring a cosmopolitan workforce.
It will pursue management practices designed to enrich the quality of
life of its employees, develop their potential and maximise their productivity.
It will aim at ensuring transparency, fairness and equity in all its
dealings with its employees.
Tata Steel will strive continuously to foster a climate of openness,
mutual trust and teamwork. |
| October 1, 2001 |
Mr B Muthuraman
Managing Director |
| Corporate Social Responsibility
Policy: Tata Steel believes that the primary purpose of a
business is to improve the quality of life of people.
Tata Steel will volunteer its resources, to the extent it can
reasonably afford, to sustain and improve healthy and prosperous environment and to
improve the quality of life of the people of the areas in which it operates. |
| February 1, 2003 |
Mr B Muthuraman
Managing Director |
| Environmental, Occupational Health
& Safety Policy: Tata Steel reaffirms its commitment to
provide safe working place and clean environment to its employees and other stakeholders
as an integral part of its business philosophy and values. We will continually enhance our
Environmental, Occupational Health & Safety (EHS) performance in our activities,
products and services through a structured EHS management framework. Towards this
commitment, we shall;
- Establish and achieve EHS objectives and targets.
- Ensure compliance with applicable EHS legislation and other requirement and go beyond.
- Conserve natural resources and energy by constantly seeking to reduce consumption and
promoting waste avoidance and recycling measures.
- Eliminate, minimize and/or control adverse environmental impacts and occupational health
and safety risks by adopting appropriate "state-of-the-art" technology and best
EHS management practices at all levels sand functions.
- Enhance awareness, skill and competence of our employees and contractors so as to enable
them to demonstrate their involvement, responsibility and accountability for sound EHS
performance.
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| January 31, 2003 |
Mr B Muthuraman
Managing Director |
| Research Policy: Tata Steel believes that research provides the foundation for sustained,
long-term, stakeholder delight. Tata Steel shall nurture and encourage innovative research
in a creative ambience to ensure that the competitive advantage in its overall business is
retained and surpassed. Towards this goal, the Company commits itself to providing all
necessary resources and facilities for use by motivated researchers of the highest
caliber. Research in Tata Steel shall be aligned to the technological initiatives
necessary to evolve and fulfil the overall business objectives of the Company. |
| January 1, 2002 |
Mr B Muthuraman
Managing Director |
| Social Accountability
Policy: Tata Steel, in accordance with its founding principles,
will continue to improve the quality of life of its employees and the communities it
serves.
Tata Steel will conduct its business ever mindful of its social
accountability, respecting applicable laws and with regard for human dignity.
Tata Steel will positively impact and influence its partners in
fostering a sense of social commitment for their stakeholders. |
| December 20, 2003 |
Mr B Muthuraman
Managing Director |
Key Enterprise Processes:
Leadership
Strategic Planning & Risk Management
Market Development
Investment Management
Human Resources
Improvement & Change Management
Order Generation
Operation & Fulfillment
Supply Management
Research & Development
Information Management
Social Responsibility & Corporate Services
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