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Business Model

Key Inputs

Manufactured Capital

Key Performance Indicator UoM FY18 FY17  
TSJ Capacity –CS MnT 10 10
TSK Capacity–CS MnT 3 3
Steel Processing Centres–Own Nos. 24 19
Pan-India Stockyards Nos. 18 18

Financial Capital

Key Performance Indicator UoM FY18 FY17  
Capex ` Cr. 2,527 3,173

Natural Capital

Key Performance Indicator UoM FY18 FY17  
TSJ –Energy Intensity Gcal/tcs 5.67 5.67
TSK –Energy Intensity Gcal/tcs 7.29 8.49
TSJ – Specific Water Consumption m3/tcs 3.68 3.83
TSK – Specific Water Consumption m3/tcs 4.75 7.66
Captive Iron Ore % 100.00 100.00
Captive Coal % 29.00 30.00
Inbound Raw Materials MnTPA ~40 ~40
TSI –Trees Planted ’000 nos 390 400
Capital Spend on Environment ` Cr. 544 605

Human Capital

Key Performance Indicator UoM FY18 FY17  
Employees on Rolls Nos. 34,072 34,989
Investment in Employee Training and Development ` Cr. 60.17 52.55

Relationship Capital

Key Performance Indicator UoM FY18 FY17  
Pan-India Dealers Nos. 11,883 11,550
Pan-India Distributors Nos. 193 186
Pan-India Sales Offices Nos. 26 26
Application Engineers Working Jointly with Customers Nos. 41 38
Customer-facing Processes Nos. 8 8
Customer Service Teams Nos. 34 33

Intellectual Capital

Key Performance Indicator UoM FY18 FY17  
Collaborations/Membership (Technical Institutes) Nos. 34 42
Patents Filed (Cumulative till FY) Nos. 964 870
R&D Spend ` Cr. 181.64 144.58

Social Capital

Key Performance Indicator UoM FY18 FY17  
CSR Spend ` Cr. 232 194
     
  No Change/New   Positive trend   Negative trend

Business Activities

CS – Crude Steel TSJ – Tata Steel Jamshedpur TSK – Tata Steel Kalinganagar TSI – Tata Steel India
CSR – Corporate Social Responsibility

Outputs

13.86 MnT
Hot Metal Production
12.48 MnT
Crude Steel Production
12.2 MnT
Total Sales
8.9 MnT
Flat Product Sales
3.3 MnT
Long Product Sales

Key Segments and Products

  • Automotive
    Hot Rolled, Cold Rolled, Coated Coils & Sheets, Precision Tubes, Tyre Bead Wires, Spring Wires, Bearings
  • Industrial and General Engineering
    Hot Rolled, Cold Rolled, Coated Coils, Rebars, Wire Rods, Boiler Tubes, Pipes
  • Construction
    Re-bars, Doors & Windows, Roofing sheets, Plumbing Pipes, TMT Rebars, Tubes, Cut & Bend Bars
  • Agriculture
    Bearings, GI Wires, Conveyance Tubes

Key Segments and By-products

  • Power Plants, Brick Kilns
    Coal Rejects (middlings, tailings, rejects)
  • Cement Industry
    Granulated Blast Furnace Slag, Steel Slag
  • Construction Industry (Road and Civil)
    Weathered Steel Slag, Ground Granulated Blast Furnace Slag
  • Foundry, Pencil Ingot Makers
    Ferro-shots, Pooled Iron, High- Phosphorus Pig Iron, Slag Scrap
  • Aluminum Smelters, Graphite Industry
    Coal Tar
  • White Goods
    HR and CR Scrap

Outcomes

Financial Capital

Key Performance Indicator UoM FY18 FY17  
Turnover ` Cr. 60,519 53,261
EBITDA % 26 22
PAT ` Cr. 4,170 3,445
TSI – Revenue from By-products ` Cr. 3,290 2,882
Revenue through Services and Solutions Business (incl. Profit Centre) ` Cr. 1,188 954
Revenue from New Products ` Cr. 1,987 1,935
Savings through Improvement Projects (Shikhar 25) ` Cr. 2,594 3,400

Relationship Capital

Key Performance Indicator UoM FY18 FY17  
Customer Satisfaction Index Score 81.40 81.30
Quality/Customer Complaints – TSJ PPM 606 759
NPS – Tata Tiscon NPS-100 71 -
NPS – Tata Shaktee NPS-100 77 -
Enriched/Value-added Products Sales MnT 6.50 5.94
Repeat Customers % 96 97

Human Capital

Key Performance Indicator UoM FY18 FY17  
Fatality Nos. 3 5
LTI Nos. 64 80
Health Index Score out of 16 12.47 12.59
Diversity – % Women in the Workforce % 6.11 5.75
Diversity – % SC/ST in the Workforce % 17.29 16.90
Employee Engagement – Officers Score 66 -
Employee Engagement – Unionised Score 77 -
Employee Productivity – TSJ TCS/ Employee / Year 738 720
Employee Productivity – TSK TCS/ Employee / Year 918 653

Relationship Capital

Natural Capital UoM FY18 FY17  
TSJ – GHG Emissions Intensity TCO2e/tcs 2.30 2.29
TSK – GHG Emissions Intensity TCO2e/tcs 2.65 3.08
TSJ – Dust Emissions Intensity kg/tcs 0.41 0.44
TSK – Dust Emissions Intensity kg/tcs 0.64 1.30
TSJ – Effluent Discharge Intensity m3/tcs 1.01 1.02
TSK – Effluent Discharge Intensity m3/tcs 0.59 -
TSJ – Solid Waste Utilisation % 84.40 82.40
TSK – Solid Waste Utilisation % 87.22 66
Total Raw Material Sites Covered under Biodiversity Management Plan (BMP) % 100 100

Social Capital

Key Performance Indicator UoM FY18 FY17  
Lives Touched in Communities Mn nos. 1.00 1.10

Intellectual Capital

Key Performance Indicator UoM FY18 FY17  
Patents Granted (Cumulative till FY) Nos. 418 360  
New Products Launched Nos. 133 48

HR – Hot Rolled CR – Cold Rolled LTI – Loss Time Injury SC/ST – Scheduled Caste/Scheduled Tribe TCO2: Tonne of CO2
TCS: Tonne of crude steel TSI – Tata Steel India PPM – Parts per Million NPS – Net Promoter Score