1. Governance related to BR
    1. Indicate the frequency with which the Board of Directors, Committee of the Board or CEO to assess the BR performance of the Company. Within three months, 3-6 months, annually, more than 1 year:
      Quarterly
    2. Does the Company publish a BR or a Sustainability Report? What is the hyperlink for viewing this report? How frequently it is published?
      The Corporate Sustainability Report for Tata Steel India is published annually and uploaded on its website. The 2012 Report is available on: http://www.tatasteelindia.com/sustainability/2012.

Section E: Principle-wise Performance
Principle 1 - Business should conduct and govern themselves with Ethics, Transparency and Accountability

  1. Does the policy relating to ethics, bribery and corruption cover only the Company? (Yes/No). Does it extend to the Group/Joint Ventures/Suppliers/Contractors/NGOs/Others?

    Yes. The Tata Code of Conduct (available on www.tatasteel.com and www.tata.com) serves as the ethical roadmap for all Tata companies. All suppliers, partners and joint ventures are expected to adopt TCoC or a joint code of conduct incorporating all elements of the TCoC.

  2. How many stakeholder complaints have been received in the past financial year and what percentage was satisfactorily resolved? If so, provide details thereof, in about 50 words or so.

    A total of 210 stakeholder complaints were received in Financial Year 2013. Of them 95 were not valid and 18 not applicable. All except 32 have been satisfactorily resolved during the year.

Stakeholder wise Concerns Received in Financial Year 2013
Anonymous Employees 86
Anonymous Vendors 25
Contract Employee 15
Employee 60
Non-Employee 4
Vendor 20
Concern Analysis
Stage FY 12 FY 13
Open 1 32
Not Applicable 38 18
Not Valid 105 95
Valid 65 65

Principle 2 - Businesses should provide goods and services that are safe and contribute to sustainability throughout their life cycle

  1. List up to 3 of your products or services whose design has incorporated social or environmental concerns, risks and/or opportunities.
    • High strength steel: Automotive high strength steel grades maintain the safety standards of vehicles whilst improving fuel efficiency, through light weighting
    • New CRS: Has higher corrosion resistance than the existing CRS rebars
    • Lean rebars: The design aspects included minimum requirement of ferro alloys
    • Fe 600 rebars: Higher strength have the potential to reduce steel consumption at site by 40%.
  2. For each such product, provide the following details in respect of resource use (energy, water, raw material etc.) per unit of product (optional):
    1. Reduction during sourcing/production/distribution achieved since the previous year throughout the value chain?
      • High strength steel: In terms of process change and the cross flow of material between units, the difference during the steel making process in resource input is minimal. Therefore the Company focuses on the overall parameters rather than individual steel grades.
      • New CRS: The production downtime in the steel making shop, during the CRS campaign decreased considerably, reducing the cost of production.
      • Lean rebars (Fe 500D): Provided a cost savings of Rs. 1.5 crores per year as against conventional rebars produced earlier on account of savings in ferro alloy only. Also the rationalisation of the chemistry has had a positive impact on the production planning.
      • Fe 600: They further increase the benefits of resource efficient rebars as demonstrated by the success of Fe 500D.
    2. Reduction during usage by consumers (energy, water) has been achieved since the previous year?
      • High strength steel: While exact measures are not possible Tata Steel make extensive use of life cycle assessment to advise its customers in the design of their products made from steel to help minimise energy usage.
      • Lean rebars (Fe 500D): the consumer benefits from less steel consumption by weight.
      • New CRS: The customer benefits by the increased corrosion resistance of the rebars.
      • Fe 600 rebars: Designed for higher strength in high rises where column space is a constraint, the customer benefits from ease in design and the overall decrease in steel consumption by 40%. The overall decrease in the project cost works out to about 30%.
  3. Does the Company have procedures in place for sustainable sourcing (including transportation)? If yes, what percentage of your inputs was sourced sustainably? Also, provide details thereof.

    Tata Steel Group's Responsible Procurement Policy embeds Green Sourcing in the Annual Business Plan. Approximately 67% of the inputs (based on spend) are sourced sustainably. Tata Steel Europe has an implementation plan to draw up procedures out of the new Sustainability policy.

  4. Has the Company taken any steps to procure goods and services from local & small producers, including communities surrounding their place of work? If yes, what steps have been taken to improve their capacity and capability of local and small vendors?

    Yes, 18-20% of total procurement spends including goods and services are from local SMEs, traders, service providers, Affirmative Action vendors and NGOs. Procurement Division has multiple supplier engagement programmes for improving the capacity and capability of strategic suppliers including local.

    Tata Steel shares technical cum operational knowledge for improvements in the vendor value chain and safety standards. Opportunities are available during trials at the pilot scale to Plant level. Year on year targets for business to be given to local and small vendors are enhanced.

  5. Does the Company have a mechanism to recycle products and waste? If yes what is the percentage of recycling of products and waste (separately as <5%, 5-10%, >10%). Also, provide details thereof.

    About 6% scrap is utilised during steel making in addition to slag generated, which contains 15-20% of steel. Tata Steel's Metal Recovery Plant separates and segregates its metallic components into various sizes. Metallic fines are used in the Sinter plants. Steel (below 300 mm size fraction) is re-melted for in-house steel making, while part of the 20-80 mm steel slag is used in the Blast Furnaces as a substitute for sinter. Remaining slag is used by the cement industry to manufacture clinker as a substitute for lime.

Principle 3 - Businesses should promote the wellbeing of all employees

  1. Total number of employees: 35905
  2. Total number of employees hired on temporary/contractual/casual basis: 213
  3. Number of permanent women employees: 2018
  4. Number of permanent employees with disabilities: 70
  5. Do you have an employee association that is recognised by management?

    Yes. Tata Steel recognises 26 trade unions at various locations.

  6. What percentage of your permanent employees is members of this recognised employee association?

    85.08% of TSL's employees in India are members of recognised employee associations

  7. Please indicate the number of complaints relating to:
    (i) Child labour, forced labour, involuntary labour; (ii) Sexual harassment; (iii) Discriminatory employment in the last financial year and pending, as on the end of the financial year;

    Apart from eight (8) cases of sexual harassment, no complaints were received in the other categories. However, none were pending to be resolved at the end of the financial year.

  8. What percentage of your under mentioned employees were given safety and skill up-gradation training in the last year?

    Over half or 50.29% of the Permanent Employees, 30.98% of Permanent Women Employees and 31.43% of Employees with Disabilities received training in Financial Year 2013 on safety and skill up-gradation. The temporary/contractual/casual employees at Tata Steel comprise experts in various fields/and/or consultants and advisors.

Principle 4 - Businesses should respect the interests of, and be responsive towards all stakeholders, especially those who are disadvantaged, vulnerable and marginalised

  1. Has the Company mapped its internal and external stakeholders?

    Yes

  2. Out of the above, has the Company identified the disadvantages, vulnerable and marginalised stakeholders?

    Yes

  3. Are there any special initiatives taken by the Company to engage with the disadvantaged, vulnerable and marginalised stakeholders. If so, provide details thereof, in about 50 words or so.

    The Company's mines, collieries and its Steel works are located in areas that are dominated by disadvantaged, vulnerable and marginalised communities with poor socio-economic indicators. Tata Steel's structured and planned Affirmative Action initiatives mainstream tribal children and youth through education initiatives, employability training programmes and entrepreneurship development opportunities.

Principle 5 - Businesses should respect and promote human rights

  1. Does the policy of the Company on human rights cover only the Company or extend to the Group/Joint Ventures/Suppliers/Contractors/NGOs/Others?

    Clauses of the Tata Code of Conduct and SA 8000 standards extend to all suppliers/contractors while their provisions also being applicable to other business partners.

  2. How many stakeholder complaints have been received in the past financial year and what percent was satisfactorily resolved?

    No stakeholder complaints were received in Financial Year 2013.

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