Diversity, Equity and Inclusion
Through our consistent efforts, our global diversity mix increased to 17.8% in FY2025-26. Women's
participation in three-shift operations expanded in India, supported by mobility partnerships and enhanced
crèche facilities. Policies were strengthened through extended maternity benefits from day one and revamped
paternity benefits, encouraging shared caregiving. A landmark step was the creation of the first all-women
mine rescue team with SCBA (Self-contained Breathing Apparatus), breaking barriers in mission-critical
roles. Overseas, women's committees, DEI roadmaps, and initiatives like "Girls Get Set" are strengthening
early career and STEM pipelines.
Industrial relations and contract workforce
Industrial relations continue to be anchored in mutual trust. The revised Three-tier Joint Consultative
System was fully implemented at TSL, supported by a digitised Joint Consultative IT system with 100%
utilisation. Workforce Placement Cells and Cross Match Committees at TSL and TSUK enabled responsible
redeployments aligned with employee aspirations.
Beyond compliance, a strong culture of care extends to the contract workforce. In India, the Contract
Workers Social Index (a 24 percentage points increase from 43.38 in FY2023-24 to 67.51 in FY2025-26),
QR-based grievance redressal, Samvaad and Samadhan forums, improved canteen and rest
infrastructure, and vendor compliance ratings collectively ensure dignity, safety, and accountability.
In 2026, the TSUK Packaging business achieved SMETA (Sedex Members Ethical Trade Audit) accreditation, a
significant milestone which demonstrates that the business is compliant with laws and regulations related to
labour, health and safety, and environmental protection, and underscores the Company's commitment to ethical
trade and responsible management of the workforce. Notably, TSUK also re-entered the prestigious "Rate My
Placement – Top 100 Employers" table, significantly enhancing its employer brand and visibility among early
career talent.
Building future-ready capabilities
Immersive learning initiatives build functional excellence and digital fluency. These include Gyan Setu, a
CXO-led knowledge series in India, and one-to-one coaching programmes for commercial leaders in the UK.
Capability building is increasingly linked to line-led, KPI-driven problem solving through Action Learning
Projects, Reverse Mentoring, and the AURA AI community. Curated programmes at TSTH alongside continued
momentum in Total Productive Maintenance (TPM) serve the purpose.