• A variety of compensation and recognition systems such as special increments, Persons of the Month, Quality awards have been instituted.

• Numerous state-of-the-art communication channels enable interaction and information / skill sharing across the organization.

• Employees are continuously educated on preventive health care and hygiene, alcohol and drug abuse, HIV & AIDS.

• Occupational Health Services besides creating awareness on occupational hazards also conduct general health check-ups.

• To enhance employee motivation and satisfaction a number of facilities are provided by the Company like, subsidised accommodation, subsidised electricity, free water, free medical treatment, free schools for wards, recreational clubs, fair price shops etc.

• Suppliers are classified as partners, preferred and normal. It is with the partners and preferred suppliers that Tata Steel has entered into long-term partnerships that are aimed at continuous enhancement of value along the supply chain.

• E-procurement has been introduced (+ 1000 Vendors trained during the year). Tata Steel has re-engineered the supply chain (inbound and outbound) with the help of BAH. This has improved procurement cost, cycle times and responsiveness. Vendor point to hand hold on E-procurement has been created.

• Six Vendor meets were organized and specific training imparted to Vendors on welding, pipe fittings etc.

• New best-in-class practices, such as commodity studies, have enabled the Company to revamp and modernise its supply chain.

Tata Steel in keeping with the Group Purpose, its commitment to various codes and articulated policy position incorporates the following as central to its social responsibility.

• Meeting regulatory and legal norms as a minimum.

• Ethical behaviour is promoted through regular communication, and commitment to Code of Conduct.

• Social audits are conducted periodically to ascertain the effect of our products/processes and services on society followed by corrective actions.

• Working towards ISO 9001, ISO 14001, OSHAS 18001, SA-8000 and CSMS so as to develop management systems for aspects that affect business.

• Strengthening and supporting the community in a number of ways like maintaining the city of Jamshedpur, providing medical treatment at low cost to employees and at nominal cost to non-employees at Tata Main Hospital, organizing eye camps, family planning, immunization and other camps, encourage sports and youth development and participating in social programmes in the villages.

• In order to monitor Tata Steel’s role towards the community, MD’s Balanced Score Card includes a “Corporate Citizenship Index” comprising measures related to Health, Hygiene and Environment, which are deployed by the concerned departments.