The following policies on various sustainability issues are adopted uniformly through out the reporting entity.

HIV (+) & AIDS CONTROL POLICY

Tata Steel would take measures to prevent the incidence and spread of HIV and AIDS in the society. In case of need, the company would arrange to provide counseling and medical guidance to these patients and their families.

October 1, 2001

QUALITY POLICY

Consistent with the group purpose, Tata Steel shall constantly strive to improve the quality of life of the communities it serves through excellence in all facets of its activities.

We are committed to create value for all our stakeholders by continually improving our systems and processes through innovation, involving all our employees.

This policy shall form the basis of establishing and reviewing the Quality Objectives and shall be communicated across the organization. The policy will be reviewed to align with business direction and to comply with all the requirements of the Quality Management Standard.

April 17, 2002

ENVIRONMENTAL, OCCUPATIONAL HEALTH & SAFETY POLICY

Tata Steel reaffirms its commitment to provide safe working place and clean environment to its employees and other stakeholders as an integral part of its business philosophy and values. We will continually enhance our Environmental, Occupational Health & Safety (EHS) performance in our activities, products and services through a structured EHS management framework. Towards this commitment, we shall;

• Establish and achieve EHS objectives and targets.
• Ensure compliance with applicable EHS legislation and other requirement and go beyond.
• Conserve natural resources and energy by constantly seeking to reduce consumption and promoting waste avoidance and recycling measures.
• Eliminate, minimize and/or control adverse environmental impacts and occupational health and safety risks by adopting appropriate “state-of-the-art” technology and best EHS management practices at all levels sand functions.
• Enhance awareness, skill and competence of our employees and contractors so as to enable them to demonstrate their involvement, responsibility and accountability for sound EHS performance.

January 31, 2003

HUMAN RESOURCE POLICY

Tata Steel recognises that its people are the primary source of its competitiveness.

It is committed to equal employment opportunities for attracting the best available talent and ensuring a cosmopolitan workforce.

It will pursue management practices designed to enrich the quality of life of its employees, develop their potential and maximise their productivity.

It will aim at ensuring transparency, fairness and equity in all its dealings with its employees.

Tata Steel will strive continuously to foster a climate of openness, mutual trust and teamwork.

October 1, 2001

ALCOHOL AND DRUGS POLICY

Tata Steel believes that the loyalty and commitment of its employees depend upon the quality of life they are offered at work and at home.

We recognize that indiscriminate use of alcohol and drugs is injurious to the wellbeing of individuals, their families and the community as a whole. We acknowledge that the misuse of these psychoactive substances is a major health and safety hazard.

Tata Steel is therefore committed to creating an alcohol and drug-free environment at the work place. This would be achieved through the involvement of all employees and the Joint Departmental Councils in spearheading appropriate initiatives. The initiatives would include;

• Raising awareness, through the dissemination of information, education and training and by promoting healthy life styles among our employees and their families.

• Motivating those employees who have an alcohol/drug problem, to seek assistance, while maintaining confidentiality about such cases.

October 1, 2001

RESEARCH POLICY

Tata Steel believes that research provides the foundation for sustained, long-term, stakeholder delight. Tata Steel shall nurture and encourage innovative research in a creative ambience to ensure that the competitive advantage in its overall business is retained and surpassed. Towards this goal, the Company commits itself to providing all necessary resources and facilities for use by motivated researchers of the highest calibre. Research in Tata Steel shall be aligned to the technological initiatives necessary to evolve and fulfil the overall business objectives of the Company.

January 1, 2002

CORPORATE SOCIAL RESPONSIBILITY POLICY

Tata Steel believes that the primary purpose of a business is to improve the quality of life of people.

Tata Steel will volunteer its resources, to the extent it can reasonably afford, to sustain and improve healthy and prosperous environment and to improve the quality of life of the people of the areas in which it operates.

February 1, 2003

ENERGY POLICY

Tata Steel reaffirms its commitment to conserve scarce energy resources and shall endeavor to-

• Comply with national and international regulations.
• Adopt best available technology for energy efficiency.
• Implement world-class operating practices.
• Conduct regular Energy Audit for continual improvement.

• Promote energy efficiency through mass awareness.

1st April 2004

Implementation

The strategic goals of the organization are derived from Vision, Mission, Value, Policies and Code of Conduct (Refer Annexure-II) of the Organization. These goals as indicated in MD’s Balance Score Card (Figure#3.7) deployed across the organization. These policies are applicable only to Tata Steel and not applicable to its subsidiaries, associates or supply chain partners.

3.8 Listening to our shareholders

The minutes are prepared for proceedings of Annual General Meeting. These minutes include the suggestions, comments and feedback from the shareholders. Concerns of shareholders are discussed in the Board Meeting and after prioritisation of these concerns Board directs the management to integrate the same in business decision. Besides the AGM, Investor Satisfaction Surveys, meeting with investors and an Investor Grievance Cell are other forums through which shareholders provide recommendations or direction to the Board.