Sharing "Best Practices" with Processing Partners
 

All Tata Steel External Processing Partners (EPAs) from across the country were invited by the company, for the first time, for an EPA Meet on October 17 and 18, 2003. At these processing centres Tata Steel undertakes value addition work to match its products to the requirements of the customers. This includes slitting, cutting to length, blanking, pickling and packaging of HR and CR coils.

An important objective of the EPA meet was to share information on ISO/TS 116949, the EPA Information system, the company's ASPIRE programme and what the customers expect from Tata Steel.

Tata Steel's External Processing Partners from across the country

This initiative marks a new chapter in the company's endeavour to achieve greater customer satisfaction. Top officials from companies such as Tata Ryerson Limited (Jamshedpur & Pune), Bansal Mechanical Works (Jamshedpur), Allied Metal (New Delhi), Pos Hyundai (Chennai), Poshs Metal Industries (Mumbai), Hemmil Metal (Pune) and other processing partners.

The meet was inaugurated by Chief, F P Planning and an interactive session was chaired by Chief, CSD during the concluding function.
 

West Bokaro
Qimpro
Benchmark
2003

Tata Steel's West Bokaro Collieries has been selected by Qimpro Foundation as the Qimpro Benchmark 2003 in the National Category for its commitment to quality and ability to meet the stringent requirements of customers as diverse as the Tata Steel Works, power plants, brickkilns and other steel plants.
Mr A M Mishra receives the award on behalf of West Bokaro

The panel of judges responsible for conferring this honour on Tata Steel comprised M/s Kumar Mangalam Birla, Chairman, AVB Group Sarhak Behuria, Chairman and Managing Director, Bharat Petroleum, Shailesh Haribhakti, Partner, Harishakti and Company, S Gopalakrishnan, Deputy Managing Director, Infosys Technologies and P Krishnamurthy, Vice Chairman, J M Morgan Stanley India.

The colliery, which is both ISO 9000 and ISO 14001 certified, produces 4.4 million tonnes of coal annually. In addition to producing coking coal, it also produces middlings and tailings. It has been successful in lowering the ash content and thereby improving the quality of coal. Improvement initiatives at the colliery have resulted in the direct injection of coal in blast furnaces and consequently a reduction in the coal usage rate.

Established in 1987, Qimpro Consultants is India's first dedicated TQM consulting firm and has played a pioneering role in India's effort to join the global quality mainstream.

 

 
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