A half-day seminar on Knowledge Management was organised today at SNTI, Jamshedpur by Tata Steel. Tata Steel embarked on the journey of Knowledge Management in April 1999 and has made considerable progress in this direction. The seminar was organised to reinforce the need of Knowledge Management and also highlight the benefits that it can give to Tata Steel. More than 250 people including all the senior executives of the company attended the seminar.

Two eminent speakers, Ms Martha Seng, Manager, Knowledge Transfer of Buckman Laboratories, Singapore and Mr. Tarun Satiya, Head Knowledge Management Services Group, Ernst & Young, India outlined the Knowledge Management process employed in their respective organisations. Buckman Laboratories was the winner of the MAKE (Most Admired Knowledge Enterprise) in 2000 and Ernst & Young have been the finalist of this award for the last 3 consecutive years. While Ms. Seng shared the success story of Buckman Laboratories, Mr. Satiya outlined the KM process of Ernst & Young and cited case studies from manufacturing organizations.

The seminar was inaugurated by Mr. B Muthuraman, Managing Director, Tata Steel. Mr. Muthuraman emphasized that the process of Knowledge Management is of great organizational importance and needs a conducive culture which needs to be cultivated by the top management. Dr. T Mukherjee, Dy MD (Steel) delivered the keynote address and shared the importance of Knowledge Management and its implementation in Tata Steel. He quoted the benefits that Tata Steel has been getting through this initiative.

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