- OSHAS & SA 8000
- How to perform duty & how to behave
with the customer
- Customer orientation
- Works Standing order & Domestic
enquiry
INDIGENOUS RIGHTS
Community and the indigenous people (HR 12)
In line with the Group
Purpose and Tata Code of Conduct, Tata Steel
returns a fair share of what it earns to
society. This evokes trust among consumers,
employees, shareholders and the community it
serves. Tata Steel has a Community
Development & Social Welfare Department to
serve communities in Jamshedpur. To
implement the Group Purpose, Tata Steel
Rural Development Society promoted by Tata
Steel in 1979 addresses the needs of the
rural community in the areas indicated in
Service to Community (SO1).
Returns to society (HR
14)
The expenditure on social
and environmental services during the past
three years is furnished below in the
Table 6.8.
 |
|
Table 6.8 : Return to
Society |
|
Services |
|
02-03 |
03-04 |
04-05 |
05-06 |
|
Municipal services |
248.30 |
302.50 |
264.70 |
296.30 |
|
Community services |
45.80 |
44.70 |
186.10 |
187.50 |
|
Medical services |
70.10 |
46.10 |
73.30 |
97.30 |
|
Grants and donations |
21.40 |
20.60 |
19.30 |
75.72 |
|
TSRDS grants |
19.00 |
38.70 |
42.00 |
58.00 |
|
Environment |
1087.50 |
1581.4 |
1362.38 |
1889.00 |
|
Miscellaneous |
- |
4.0 |
- |
- |
|
TOTAL |
1492.10 |
2038.0 |
1947.78 |
2603.82 |
|
PAT |
10123.10 |
17462.2 |
34741.60 |
35063.8 |
|
Ratio (%) |
14.70 |
11.67 |
5.60 |
7.39 |
|
Gross Revenue |
98436.60 |
119209.60 |
144895.0 |
151393.9 |
|
Ratio (%) |
1.51 |
1.71 |
1.34 |
1.79 |
|
|
Addressing community
grievance (HR 13)
Community Development &
Social Services, Tribal Culture Society and
Tata Steel Rural Development Society
implement the community grievance management
system. Local representatives from the
community including senior citizens are
involved in the Sr. Citizen Forum, Spouses
Dialogue, and Joint Community Meeting &
Community Need Analysis. The concerns of the
members of the society are discussed,
prioritized & integrated with the Tata
Business Excellence Model of concerned
departments.
COMMUNITY ASSOCIATION
(SO1) -
Corporate initiatives
Civic Services
In line with it’s
commitment to develop and maintain the city
of Jamshedpur where more than 75% of the
population are not employees of the Company,
Tata Steel endeavoured to address the most
critical of civic amenities, water, to
further improve the quality of life of the
residents of Jamshedpur and adjoining
non-lease areas. It set up a mega water
supply project under which filtered water
facilities were extended to the residents of
Ullyan and Bhatia Bustee. This 32 km
pipeline network is a unique concept in
Citizen-Private Partnership model benefiting
more than 20,000 residents. Tata Steel also
set up 116 tube wells benefiting 1800
households in the nearby rural communities
and has conducted extensive awareness
campaigns for saving and optimizing usage of
water and also the use of water harvesting
practices amongst the public. The Sukinda
Chromite Mines, in Orissa, saw the
completion of its ‘Operation BIJLI’, a
special project which has facilitated the
supply of electricity to 20 villages under
four gram panchayats, by the construction of
an electrical sub station. TSRDS activities
in and around Jamshedpur are given in
Table 6.9.
|
|
|
Table 6.9 : TSRDS reach
in and around our
establishment. |
|
Our establishment |
|
Villages covered
for services |
Activities covered in
health & hygiene |
Income generation |
Empowerment |
|
TISCO Works |
310 |
|
Immunization,
Cleft Lip /
Palate
Correction,
Tubectomy, Eye
care services,
Blood donation,
Mobile medical,
TB control, Aids
awareness,
Drinking water
projects, low
sanitation
campaign. |
|
|
Renewable
energy, water
shed
development,
lift irrigation,
horticultural
services,
agricultural
extension,
poultry,
fishery, diary,
goatry, etc. |
|
|
Self help
groups, rural
sports, worker
education, and
youth
empowerment. |
|
|
West Bokaro Collieries |
26 |
|
Noamundi Mines |
68 |
|
Joda Mines |
37 |
|
Jamadoba Collieries |
48 |
|
Ranchi State Capital |
127 |
|
Sukinda Mines |
35 |
|
|
|
